In today's business environment, every call is important. Every call counts. It all starts with that initial ring. You want callers to get through quickly during busy times and off-hours. You want the call routed correctly and messages reliably delivered.
The Solution: a voice messaging system. A digitally integrated voice messaging system.
STARPLUS Digital Dispatch is a digitally integrated solution to voice processing and best of all, it is the perfect complement to your STARPLUS Triad Digital Key Telephone System. Developed to work exclusively on STARPLUS Triad Digital Telephone Key Systems, STARPLUS Digital Dispatch is easy to use and operate. The system installs on digital telephone ports, which allows access to advanced call processing information, and features such as caller ID, and smart transfers; features not available through analog integrations. STARPLUS Digital Dispatch is fully featured, and can accommodate future enhancements that will be available only to digitally integrated systems. This makes it a powerful system. A digitally integrated system that will grow with your business and most important, in an affordable and cost-effective way.
STARPLUS Digital Dispatch is a self-contained digital voice processing system that delivers large capability in a compact and economical package. It is the perfect choice for the small to mid-sized organization offering your business extensive flexibility. It can grow with you, at the same pace your business does, starting as small as two ports and expanding up to eight ports. As a digitally integrated system, STARPLUS Digital Dispatch integrates on digital ports, eliminating the need for single-line telephone boards and associated hardware; a large cost savings from the very start.
Engineered to seamlessly integrate with STARPLUS Triad Digital Key Telephone Systems, its distinct digitally integrated design allows it to offer exclusive features when it is connected any STARPLUS Triad system.
STARPLUS Digital Dispatch combines all of today's necessary features to offer your customers a comprehensive system. New and exclusive features, such as caller ID, time synchronization and smart transfers, are available only on digitally integrated voice processing systems, and will help your business handle incoming calls more efficiently. An unlimited number of voicemail boxes, time sensitive greetings, time controls and menu routing are tools to help you effectively manage calls.
STARPLUS Digital Dispatch's digital integration allows users to benefit from caller ID and receive the telephone number of the caller that left a message and promptly return the call. Customized personal greetings can be used to convey availability based on time of day, day of week, or as needed. The administrator can set up to 100 system-wide distribution lists, and users can program up to nine personal distribution lists. These are features designed with one goal in mind, to help you increase productivity.
STARPLUS Digital Dispatch also offers several features intended to manage communications effectively without the need for callers to go through a live operator. Features such as automated attendant, menu routing, smart transfers, and dial by name provide a way for your incoming calls to be distributed in a timely, effective manner, freeing up more of your time to continue growing your business.
STARPLUS Digital Dispatch can greet your callers, and offer as many options as needed to get to the right person. It can route them by department, by name and extension, or by name only. Perhaps you would like to request the caller's name before transferring, so the recipient can screen the call, or tell them where they are located in the station's queue. The possibilities are endless. STARPLUS Digital Dispatch capitalizes on the efficiency of digital ports, reducing transfer and inquiry of extension status times among other things.
With all these advantages and exclusive features, why invest in anything else than a digitally integrated system like STARPLUS Digital Dispatch?
The way in which incoming calls are handled can make or break a growing business. You need to ensure that calls are correctly routed and messages are reliably delivered. You need to know that callers can get through during busy times and off hours.
You know you're going to need a voice messaging system, and you want a system that is fully featured yet affordably priced.
STARPLUS Dispatch is a self-contained voice processing system that delivers large capability in a compact and economical package. With two to eight ports, minimum of 35 hours of storage and an unlimited number of voice mailboxes, Dispatch is the perfect choice for the small- to mid-sized organization. Plus, Dispatch can grow as your needs grow - the system can start as small as two ports and expand up to 8 ports.
Custom call-routing lets you tailor options and menus to your site. Users can easily customize personal greetings to convey availability based on time of day, day of week, or as-needed. And, up to 100 system-wide distribution lists can be set up by the administrator, plus users can program up to nine personal distribution lists per mailbox.
Dispatch can manage communications without a live operator. Dispatch will greet callers with an introduction, ask them to enter an extension or select from options, and even ask for the caller's name before transferring so the recipient can screen the call. Dispatch can park a call in a hold location and announce the call over your in-house paging system. Dispatch can also inform a caller to a busy station where they are located in the station's queue ("third in line"). Plus, Dispatch can provide frequently requested information such as directions to your facility.
Features may vary based on the capabilities of the
telephone system supporting STARPLUS Dispatch.
Features and specifications
are subject to change without notice.
PathFinder is your Internet-ready voice processing solution for voice mail auto attendant and IVR applications. Running the Microsoft NT operating system and using Dialogic voice boards, this platform offers exceptional capabilities, growth, and reliability. This system gives you all the features and benfits of the Dispatch voice mail system and many more.
Interactive Voice Response PathFinder begins as a robust Voice Mail and Auto Attendant that is easily expanded to a powerful and flexible IVR. Host interfaces include TCP/IP, RS-232, SMDI, and various cluster controller and terminal emulations. And, itıs Open Data Base Compliant (ODBC).
Onelook Unified Messaging Equipped with Onelook, PathFinder integrates with your Microsoft Outlook screen on your desktop. Voice mail, Fax mail, and e-mail messages all are managed from one location with ease and efficiency.
Internet Fax Delivery PathFinder can receive a Fax from any Fax machine, deliver this Fax to another PathFinder system via the Internet anywhere in the world. The receiving system can then access a local line and deliver the Fax to the destination Fax machine. There is no incremental network cost, and no need to replace existing Fax machines. Internet Networking Point-to-Point Messaging allows the networking of multiple PathFinder systems using the Internet as the network. The location of a mailbox becomes transparent to the user, and once again there is no incremental network cost.
Easy to Use PathFinderıs speech prompts make using the system straightforward and user friendly. And, its flexibility will please everyone, from installer to user.
Choose Your Options Select from a wide range of optional capabilities to create the solution you need. Modules are available to support analog and digital integrations DTMF, RS-232, T1, E1, etc. with all major PBXıs, multi-lingual prompting, fax on demand, fax and forward, and much more. This system is ideal for integration with Motorola E911 phone systems used in emergency communications centers nationwide.
MiniVoice is an entry-level, user-friendly voice mail system with basic features and message storage. This compact, 4-port voice mail solution has 32 mailboxes and up to 1.5 hours of message storage. Thatıs everything you need to get your business started using voice mail. Just like larger organizations, you now have access to the same essential communications tool that allows callers to get through to your business quickly, even during busy times and off-hours. Best of all, this product quickly integrates with Vodaviıs entire line of business communications systems as well as most other telephone systems.
MiniVoice offers a host of user-friendly features, such as time and date stamp, password protection, message wait light and message routing. In addition, DTMF Administrative Programming allows users to retrieve messages and change their voice mail parameters from any touch-tone phone. Another popular and convenient feature is that MiniVoice can be programmed with pager notification to alert users when they have a new voice mail message.
For those businesses needing auto attendant capability, MiniVoiceıs auto attendant allows callers to bypass the menu of recorded extensions when they simply dial the extension they wish to reach. This expedites the call, giving callers the information they need as quickly as possible.
Ease of Use
MiniVoice uses single digit commands, so there are no complex commands to memorize. The system consistantly prompts users for the next action to be taken.
To expand MiniVoice, simply add a memory expansion board. With the expansion board,MiniVoice is capable of providing your business with an extra 32 mailboxes and 3.0 hours of message storage. Thatıs a total of 64 mailboxes and 4.5 hours of message storage.
